I’ve determined that two to four percent of the calls I answer every day come from complete jerks. I define complete jerks as people who, for whatever reason, have decided to take out their personal problems on me. I dislike this people and they make the job less-than-thrilling. I would say at least two to four percent fall on the opposite end of the scale, but it’s the jerks I remember.
Update: Oddly, this comic at Questionable Content is vaguely related to the wordplay in the title of this post.