Clarification: My new boss doesn’t have a mullet. Instead, he looks more like this…
Title shamelessly stolen from: Plain White T’s – Hey Delilah (though unfortunately it’s not a hair metal song… I missed that generation of fine, talented musicians)
I realized at some point tonight while driving home that my hand kept flipping a switch to activate my windshield wipers. At this point, I noticed it was raining. I’ve become so used to rain it doesn’t register as a significant event to me.
Training officially ends tomorrow. I’m not frightened anymore — I’m starting to get into the routine. I’ve got most of the basics down at this point and it’s only the more complicated situations I’m still unprepared for.
The largest aspect of this job I still need to learn is understanding people. I don’t mean understand what they say or questions they ask; I want to understand how people think and exactly how they’re trying to manipulate me.
For instance, I spoke to a woman today in a difficult situation. I empathized and sympathized and did all I could to correct her problem. Out of pity (and partially just so she’d stop being angry), I gave her some money back. Then I realized she’d already done the same thing before. And she still wasn’t happy.
I let her ramble about her cat for five minutes until she felt a bit better. Then I told her she couldn’t have something she wanted, and she proceeded to tell me about the horrible medical conditions she and her entire family face and why she shouldn’t have to pay so much money when she has all these problems.
Needless to say, no easy resolution. After an hour and fifteen minutes the call ended with her being slightly more pleased and I needed to breathe a few moments before addressing the all-important and undeniably crucial needs of the next customer.
Some days all I want to do is become a pirate.
Okay, maybe a more fearsome pirate.
Phil loves mullets.
I mention this because I found out who my new boss will be today. He’s got an insanely long mullet. I’ve heard the name “Van Halen” applied to him more than once.
In any case, seems like I’ve got a cool boss. You can’t _not_ be cool with hair like that.
Speaking of hair, I haven’t had a haircut since I moved to Seattle. I honestly don’t think I’ve had a haircut since I came here too look for jobs in October. Needless to say, the hair is getting shaggy. I’d love to do something exciting with it, but I don’t want to put in the effort (or money). If only I knew some college girls who’d cut my hair for me… dang.
I miss my Nebraska women. Y’all rock harder than a mullet.
Artist: Vienna Teng
Album: Warm Strangers
we’re here where the daylight begins
the fog on the streetlight slowly thins
water on water’s the way
the safety of shoreline fading away
sail your sea
meet your storm
all I want is to be your harbor
the light in me
will guide you home
all I want is to be your harbor
fear is the brightest of signs
the shape of the boundary you leave behind
so sing all your questions to sleep
the answers are out there in the drowning deep
you’ve got a journey to make
there’s your horizon to chase
so go far beyond where we stand
no matter the distance
I’m holding your hand
I continue to spend copious quantities of time playing chess. Wikipedia has a chess portal with more information about the game then you could possibly retain.
Unfortunately, most of the games I’ve been playing end with my king dead. Needless to say, the valiance of my men and women in battle means nothing when the king makes tactical errors.
I got out of the house today. Today marks my furthest excursion from home since New Year’s Day. I met the assistant pastor for coffee (frappuccino!). We tend to talk about movies, and the high points of today’s conversation revolved around 2001: A Space Odyssey and Dr. Strangelove.
I played chess and had dinner with El Martin and his roommate tonight. Thai food rocks (peanuts, mmm). We’ve talked a bit about splitting an apartment at some point in the near future. The place I’m living is alright, but I’m looking for something at least slightly less bacheloresque. I just hope I can afford it. I need a pay raise.
As far as work goes, it’s been fine. I’m getting used to the job, but still have much to learn. I can learn a lot about interacting with people by doing this job; however, I have no intention of staying long term. At least not in the position I’m in. It’s one of those jobs where you’re paid decently, but expected to suffer in other ways.